What Our Clients Say
Here are what some of our clients have to say. The testimonials below are original and unedited.
We have been using FirstCall Mail Forwarding services for over 2 years, which has given my business the privacy it required and without doubt there service is not only efficient yet very personal. I personally thank all your team. Hope to continue working with your business for many years to come.
We use FirstCall Call Handling service for marketing purposes and no one else due to the extremely high levels of professionalism and clear communication that they deliver on a consistent basis. We have used other providers during the last 10 years, but not one of them come close to what FirstCall - We Add Value produce daily for us, I hope they will use this letter as a reference so they can grow and help other companies who struggle with answering all there inbound calls. FirstCall will have a positive effect on any company's turnover I have no doubt about that.
After years of changing providers as i was unsatisfied with there services, I can finally say i have found the provider which not only manages my calls professionally but also provides a very personal service, you can really tell they care about each client especially with small details which other providers do not. I honestly think FirstCall is the leading provider and hope to continue working together for years to come.
I have just arrived back from my holiday, I wanted to say a big thank you for your professional and personal service, without doubt FirstCall provide an outstanding service with a very competitive price. I have already recommended your services to others and will continue to do so. Thank you
We would like to recommend FirstCall who have provided us there services during a global investment campaign, during the entire setup and service which was hanged professionally, FirstCall has shown much sensitivity and offered us a substantial discount in charges and also have provided us supplementary services which they did not charge us at all. We thank you again.
We thank you for the quick setup and excellent customer service during the service, the call handling service is professional and very accurate.
FirstCall has provided a 1st Line help desk service for us since August 2010. The service provided has exceeded our expectations. We are delighted to have FirstCall as a partner in providing quality live call handling services.
My experience with www.firstcallvirtualoffice.com has been exceptional. They are very competitive with there mail forwarding monthly charge not to mention there very personal and friendly customer service department. I would use and recommend them to everyone.
Competitive Prices, Fast, and very professional handling. They make it so damned easy, and affordable. THIS IS HOW IT IS SUPPOSED TO BE DONE! Why can't every business be as awesome as these people?
This virtual office service is just brilliant, so helpful and friendly. Its a perfect for someone like myself who runs a business mainly from home but who wants a permanent presence in central London and to ensure i keep my home address private from my clients.
FirstCall services were recommended to us by a colleague who is using there mail forwarding and telephone answering services for the last 3 years, I had decided to change providers, since signing up, I must be frank and honest to say they have exceeded my expectation not only with the professional answering service yet with the great customer service team which always seem wanting to help. After only 2 months i had decided to upgrade my services to annual to receive 2 months free from both services. I doubt i will ever disconnect from there services. Thank you.
- When the fax machine at my office quit working properly, I needed to modernize. I researched Fax to Email, and FirstCall Fax was recommended. No more paper or phone line issues! Brilliant Service
We tried several other alternatives and we were VERY disappointed! We found FirstCall Fax and we found everything we wanted! We can fax to and from our computer anywhere in the world at a moment's notice! It's totally reliable and whenever we had a question, we got the help we needed immediately! Great customer service support, very friendly. The perfect solution that we've been looking for!
We have been using FirstCall multiple services for the last few years, I can confirm that there services are very professional while ensuing a personal service to its clients. If your seeking a mail forwarding or call handling service we highly recommend them without doubt ! Thank you again
Thank you for the professional service of your telephone answering service and mail forwarding + fax in the last few years, They are one from only a number of monthly payments which i am pleased to say its money well spent. ! If your going to sign up i would recommend there special offer of the bundle as you save 2 free months which is just great ! But leaving the money issue aside there services are just the perfection solution.
I would have never expected signing up for an annual service from any provider due to my high exceptions of what a service should include, However i'm pleased to say after 2 years i had decided to pay annually for my mail forwarding & telephone answering service while receiving 2 free months, and i am sure ill be using your service for many years to come.
If your seeking a professional telephone answering and mail forwarding provider, I would recommend Firstcall for sure ! take advantage of there special offers rather than the monthly service you can save 2 months ! very competitive and professional.
Finding the correct provider to manage your overflow of calls i can say is an exercise, as each company have there sales speech yet what they promise to what they deliver is another story. FirstCall are mine 4th provider and hopefully will be my last, There service is very professional and personal what they promise is what they deliver and much more. We need more providers like FirstCall around business would be much more pleasurable.
We would like to take this opportunity to thank the FirstCall team for the Fast, efficient and straight forward service with high quality telephone messages for us. Thank you so much
FirstCall have provided an excellent service, supplying us with a highly professional voice over for our IVR, with a perfect background music ! highly recommended
Thanks again for the very professional and personal service when providing me the IVR Recordings with the background music. I wasn't sure which company i should sign up with at first, but i got a recommendation from a friend which have used there services in the past, and i made the right choice ! Will surly recommend you to many others. ! Thanks again
Just wanted to say thank you for the IVR Recording, it’s exactly what we were looking for, Lovely friendly team was a pleasure working with you
I ordered online for music on hold, without second thought i loved FirstCall Website, and very clear with all there pricing, Once i signed up online, only a few minutes went past before i received a lovely call from a member of there team which guided and assisted me with the text and to select the voice of the presenter and the music background. The files i received after i would say 2 days, very professional 100% satisfaction ! I will highly recommend them !
Signed up online, there prices, voice presenters and background music layout on there website is really transparent and clear for the music on hold industry which other providers were not. Lovely friendly team to work with, was a true pleasure. Thanks again
We just heard our music files and love it!! We are ready for our customers to be informed and entertained when on hold while promoting our special offers. The entire process was very professional and personal. Once i received the files within maybe 20 min everything was up and running. Thanks again and a big thank you to Rachel ! Lovely person.
I would like to take this time to thank FirstCall for the live telephone answering support for the last few years and are pleased to continue with the service, We have since also recommended the service to anyone who seeks a professional call handling service
Greetings, I would like to thank you for the telephone service I receive from you. Your service allows me to handle my patients in peace and quiet without answering any phone calls. I know that every incoming call is answered immediately and I get all the information I need when I'm free. I do not have to answer calls that come at times that are uncomfortable for me, and knowing that i will not lose a client. Special thanks to the possibility of changing my subscription according to my business needs. This flexibility helps me think during the day and focus on my clients rather than my phone calls. Let us all continue to succeed! I highly recommend FirstCall
We at Toprosol strongly recommend the service of FirstCall Virtual Office. They provide a very personal and professional live call handling service. Our monthly charge is very competitive and fair. We are very pleased with the level of service and will continue to work with them for many years to come. We wish all your team the very best.
FirstCall have always provided us an efficient and professional service which is vital and very friendly. They answer our calls professionally with full details of the caller. Their customer service team are highly efficient and resolve any issues within moments. We highly recommend their services.